Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “Subscriber,” or “Business Owner”) and Orbium Technologies Inc. (“Orbium,” “we,” “us,” or “our”), governing your access to and use of the Orbium website located at orbiumai.online, our software application, online booking subdomains, and related scheduling management tools (collectively, the “Service”).

By signing up for an account, activating a trial, or using any part of the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

2. Description of the Service & Relationship of Parties

Orbium provides cloud-based appointment scheduling, digital presence pages, automated notification dispatch (via email/SMS), custom domain routing, and private client directory software designed for independent service professionals and local businesses.

Orbium is a technology platform, not a service provider to your clients. We do not employ your service providers, control your pricing, perform haircuts, wellness treatments, or any physical services. Any contractual relationship, pricing agreement, cancellation policy, or service delivery occurs exclusively between you and your end-customer. You assume full legal responsibility for services performed, representations made, and agreements formed with your clients.

3. Account Registration & Security

• You must provide accurate, current, and complete registration information during account onboarding.
• You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
• You must notify us immediately at support@orbiumai.online if you suspect any unauthorized access or breach of account security.
• Accounts may not be shared across unaffiliated business entities without written authorization from Orbium.

4. 14-Day Free Trial, Subscription & Billing

14-Day Trial: Orbium offers a 14-day free trial granting full access to core scheduling features without requiring an upfront credit card. Upon expiration of the 14-day trial, continued access requires selecting an active paid subscription plan.

Subscription Fees: Orbium operates on a fixed monthly or annual recurring SaaS subscription model. Fees are billed in advance and processed through our merchant-of-record partner, Dodo Payments.

Zero Commission: Orbium does not take percentage commissions or transaction cuts from your appointment earnings. Your subscription fee covers software hosting, reminders, and platform maintenance.

Cancellations & Refunds: You may cancel your subscription at any time directly through your billing settings. Cancellation takes effect at the end of the current billing cycle. Subscription fees are non-refundable for partial billing periods, except where required by mandatory local law.

5. Custom Domains, Subdomains & DNS Routing

Subscribers may publish their booking website on an Orbium-provided subdomain (e.g., yourbusiness.orbiumai.online) or link a verified custom domain that they own (e.g., booking.yoursalon.com).

You represent and warrant that you own or possess legal rights to use any domain name or trademark you connect to Orbium. We reserve the right to reclaim or suspend subdomains that violate third-party trademarks, engage in deceptive squatting, or violate our Acceptable Use policy.

6. Acceptable Use Policy

When using Orbium, you agree that you will not:

• Use the Service for any unlawful, fraudulent, deceptive, or unauthorized purpose.
• Upload malicious code, viruses, automated spiders, or exploit platform endpoints.
• Harvest or collect customer personal data without their clear, informed consent.
• Send unsolicited bulk messages (spam) or abuse automated appointment reminder channels.
• Impersonate any person, business, or entity or misrepresent your qualifications or licensing.
• Interfere with or disrupt the integrity, availability, or security of our edge hosting infrastructure.

7. Customer Communications & Messaging Compliance

Orbium sends transactional notifications, calendar updates, and appointment reminders to your clients on your behalf via email and SMS. You warrant that you have obtained all necessary customer consents under applicable telecommunications and privacy regulations (including TCPA, CAN-SPAM, and GDPR) before entering customer telephone numbers and email addresses into the platform.

8. Intellectual Property Rights

Orbium IP: The Service, including our software, interface designs, trademarks, orbital mark, wordmark, algorithms, and documentation, is the exclusive intellectual property of Orbium Technologies Inc. and protected by copyright and international intellectual property laws.

Your Content: You retain complete ownership of all business logos, service descriptions, imagery, and client data you upload. You grant Orbium a limited, worldwide license to host, display, and transmit your content solely for the purpose of operating the Service for your business.

9. Disclaimer of Warranties

PLEASE READ THIS SECTION CAREFULLY.

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, UPTIME, NON-INFRINGEMENT, OR ACCURACY.

ORBIUM DOES NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. YOU ACKNOWLEDGE THAT APPOINTMENT BOOKING CONFLICTS, INTERNET DISRUPTIONS, OR THIRD-PARTY MESSAGING DELAYS MAY OCCUR AND WE ARE NOT LIABLE FOR SCHEDULING DISCREPANCIES OR MISSED APPOINTMENTS.

10. Limitation of Liability

LIMITATION OF DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ORBIUM TECHNOLOGIES INC., ITS DIRECTORS, EMPLOYEES, PARTNERS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, LOST CLIENT APPOINTMENTS, REPUTATIONAL DAMAGE, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE.

IN NO EVENT SHALL ORBIUM’S TOTAL AGGREGATE LIABILITY EXCEED THE TOTAL AMOUNT PAID BY YOU TO ORBIUM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR FIFTY US DOLLARS ($50.00), WHICHEVER IS GREATER.

11. Indemnification

You agree to defend, indemnify, and hold harmless Orbium Technologies Inc., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or in connection with: (a) your breach of these Terms; (b) any service, treatment, or transaction provided by your business to your clients; (c) your violation of any third-party right, including intellectual property or privacy rights; or (d) any dispute between you and your end-customers.

12. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of or related to these Terms shall be instituted exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will update the “Last Updated” date at the top of this page and notify active subscribers via email or prominent platform notice. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

14. Contact Information

For legal inquiries, dispute notices, or questions regarding these Terms of Service, please contact our legal team: